Marks & Spencer chair refuses to say if retailer paid hackers after ransomware attack

Chairman of the UK retailer Marx and Spencer refuses to tell a panel to lawmakers whether the company has given a hacking group after a ranswear attack earlier this year.

“We have said that we are not discussing any details about our interaction with the threatened actor,” Chairman Arki Norman said, mentioning the ransom. “We don’t think that partially entered into this topic is in the public interest because it is a matter of law enforcement.”

Norman said that Marx & Spencer’s “someone” was directly contacted by Cyber ​​Criminal, which he blamed the Ranswireware gang dragonforce.

In May, Marks and Spencer have published The hackers who stole an unprecedented amount of customer data with name, birth date, home and email address, phone number, family information and online order history. Violations also disrupt operations for several weeks, leaving the shelves empty and customers are unable to order online.

Norman told lawmakers that the company was still working on a recovery attempt and will continue until October or November.