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Microsoft CEO Satya Nadella leaves after a meeting of the White House Task Force on Artificial Intelligence Training in the East Room of the White House in Washington on September 4, 2025.
Eric Lee | Bloomberg | Getty Images
Microsoft was hit by outages in its Azure cloud and 365 services on Wednesday, hours ahead of what the company had planned release of earnings.
Users reported problems on social media accessing their sites and services running Microsoft products, and the company’s website was unavailable. The problems started around 11:40 a.m. ET, according to Downdetector, which relies on user reports.
Microsoft has acknowledged issues with its Azure and X 365 support accounts.
“We are investigating an issue affecting Azure Front Door services,” the Azure support account said. “Customers may experience intermittent failed requests or lag. Updates will be provided soon.”
On Azure status pagethe company said “customers may experience issues accessing the portal.”
365 of Microsoft status account says: “We are investigating reports of problems accessing Microsoft 365 services and the Microsoft 365 admin center. More details can be found in the service health dashboard under MO1181369.”
The service outages come just over a week after the larger competitor Amazon Web services reported a big break which took down multiple major websites. Throughout the day on Oct. 20, AWS said it saw an “increased error rate” for customers when trying to launch new instances in EC2, its popular cloud service that provides virtual server capacity.
Microsoft is set to report fiscal first-quarter results after the close of business. The company did not immediately respond to a request for comment.
In March, Microsoft suffered weekend break which left tens of thousands of users without access to their email accounts in Outlook and other programs.
