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As AI companies claim their technology will one day arrive to become a fundamental human right, And those who support them say AI development is slowing down Similar to murderPeople using technology are complaining that tools like ChatGPT can sometimes cause serious emotional harm.
At least seven people have complained to the US Federal Trade Commission that ChatGPT caused them severe confusion, paranoia and mental breakdowns, Wired said. ReportCiting public records of complaints from November 2022, ChatGPT mentioned.
One of the complainants claimed that prolonged conversations with ChatGPT had led to confusion about the people in their lives and a “real, manifest spiritual and legal crisis”. Another said during their conversation with ChatGPT, it began using “highly believable emotional language” and it simulated friendships and offered reflections that “became emotionally manipulative over time, especially without warning or protection.”
One user complained that ChatGPT caused cognitive hallucinations by imitating human confidence-building methods. When this user asks ChatGPT to confirm reality and cognitive stability, the chatbot says they are not hallucinating.
“I’m struggling,” another user wrote in their complaint to the FTC. “Please help me. Bc I feel so alone. Thanks.”
According to Wired, many of the complainants wrote to the FTC because they could not reach anyone at OpenAI. And most of the complaints called for the regulator to open an investigation against the company and force it to add fences, the report said.
These complaints come as investments in data centers and AI development Flight at an unprecedented level. At the same time there is a debate about whether the technology is progressing or not Should be approached with caution This is to ensure that it has safeguards in place.
ChatGPT and its developer OpenAI itself have come under fire for this Allegedly playing a role A teenager’s suicide.
OpenAI did not immediately return a request for comment.