Klarna CEO doubts that other companies will replace Salesforce with AI

Its founder and chief executive officer IPO-weave Why his company excavated the CRM product on behalf of his own indigenous AI system almost a year ago to explain X to explaining X to explain it again.

This time, however, Sebastian Simiatkovsky emphasized that he did not think that others would follow his leadership – or should. “I don’t think it’s the end of the salesforce; Might be the opposite, ” He wrote.

Based on the news based on the news based on Clarna has made its own in-house AI system OPIC AAIP It allowed the Salesforce CRM to exclude its contract in September. It came after Simiatkovsky investors talked about it in the day The project leads to the replacement of 700 full-time contracts Employees and savings of nearly $ 40 million annually.

Founder and CEO of Sales Force Mark Benef Expression of doubt How, Right, Clarsa is managing its customer’s data and is meeting its consent requirements. “Suddenly, @Benioff was asked why Clarsa was leaving the sale. I was extremely embarrassed, “Simiatkovsky wrote.

Thus, the news that the news is performed that is performed The company may go universal next month – ie Clarner’s confidential financial information should be revealed soon – Simiaatkovsky is clarifying.

As Fintech in a highly controlled industry, he does not want the public to think that Clarsa is uploading all his customers’ data to the OpenAI. Instead, he said on Monday that the project involved in consuming data stored on many saass systems – including sales work – including sales work – and its own internally advanced technology stack involved.

Although Simiatkovsky Clarna did not say exactly where the data was transferred, he named Clarna a product he was using as a Swedish company Neo 4J and its graph database.

“So no, we did not replace SAAS with any LLM, and the LLM will have the limit to preserving CRM data. But we created an internal technology stack using Neo 4J and other things to start bringing data = knowledge together, “he wrote.

“We have allowed our internal AI to use this knowledge and we realized with @s kursor_ai that we could quickly establish new interfaces and interactions with it,” he explained.

In the case of Enterprise software this is the latest repeat of an ancient debate: Buy it vs. Buy it.

Simiatkovsky does not think most companies will choose to create their own generation’s AI-centric software.

However, he still thinks that the Saus industry is moving towards big consolidation. “Will all the companies do Clarsa what will you do? I suspect it. On the contrary, most likely more likely we will see to integrate the Sass Bazaar and they will do what we do and offer it to others, “he wrote.