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Retail giant Marx and Spencer confirmed the incident of a cybercope, as customers have reported on the ongoing disruption and confusion.
The British-Sadar Office retailer told customers on Tuesday a notice that TechCrunch saw, the company has “operate a cyber event” over the past few days. The notice signed by the Chief Executive Stewart Machine has stated that “operational changes needed to be protected” [customers] And business. “
The company says its stores are open and its website and application are being operated naturally.
What is the nature of cybertack, or whether the customer data is affected is not immediately clear. A spokesperson of Marx and Spencer did not immediately comment when reaching TechCrunch.
In A filing With the London Stock Exchange, Marx and Spencer said they had been involved in external cyberquacy experts to investigate the incident and notified the data protection authorities.
A customer told TechCrunch that In-Store Payment Card Terminals are not working. Several other customers have reported disrupted to order similar conflicts and pick-ups on various outlets on social media.
In Response To a customer of X, Marx and Spencer said that “it is working hard to solve some technical problems in our stores.”
Marx and Spencer claim that it serves 32 million customers every year as per its 2024 annual report.