Match to pay $14M to the FTC due to false advertising and other deceptive practices

Back in 2019, the US Federal Trade Commission (FTC) Dating App has sued in the giant match groupThis accuses matching users to cheat users in buying subscriptions in misleading ways.

Now, six years later, the company – which operates the popular dating apps, tinders, oakakupid, wrist and lots of fish – it has agreed to settle $ 14 million as it is Declaration By FTC on Tuesday.

FTC has said that $ 14 million will be used to provide “remedies for injured customers”.

According to the case, the company was at risk of being scandalized after sending marketing emails about new messages from the sender, it was already identified as bot or scammer, after knowing them, they checked them in buying subscriptions profitablely from them.

Furthermore, the match group was alleged that they accused of locking their accounts after trying to dispute from their accounts and kept them money without providing the services paid them. This company was also accused of making users difficult to cancel their subscriptions.

In addition to the $ 14 million settlement, a number of steps need to be taken to solve the match group problems for the proposed order.

For example, the agency has to clearly spell the details of the six -month guarantee and it should be confirmed that it does not take adverse action against the customers that arise billing problems. It also needs to provide simple ways to cancel their subscriptions.

The agreement came as criticized on how the company operates faith and protection problems. Hopefully the proposed order will help improve the experience for users.