Spotify says it’s fixing the bug that caused Premium users to hear ads

Spotify acknowledges a problem that can face premium customers’ advertising while trying to play music. In Published an X post Thursday through Spotify’s Customer Service Account, the company says it is looking for the problem and is associated with its community website where the issue has been enrolled by users for the past four weeks.

However, the company has made it clear to TechCrunch that the current issue has a different reason from the bug that was previously reported by users.

It says that very few users were affected by the problem and its teams have deployed a fix. (X’s account has not yet posted that Fix was published as time to write and still responded to the user’s complaint Give advice Workaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaah

Accordingly Report user on the spotify site And Somewhere On the web, premium users who faced this problem were disappointed because of paying for ad-free experience, but still forced to hear the ads. The proposed solutions to log out did not work, either many said.

The issue influenced people across the mobile, desktop and web, the reports were indicated.

Some users also Well -known The matter was not for them.

For example, they have confirmed that before registering the complaint on the Spotify site, the information of paying them was up-to-date. Others demanded a refund as they were paying for an upgrade experience that did not receive.

The subject with the Bogi Premium Tire has followed the news that Spotify will soon launch new subscription levels, including a “superfan” offer, including a deep music and video catalog and other fan experience. WMG partner in new efforts.

Spotify the contestant YouTube this week Has launched a premium light subscriptionProviding ad-free videos outside the music content. Subscriptions per month will not include access to more affordable $ 7.99 YouTube music or background play and other features such as downloads and downloads.

Update: Agency Post Thursday 1:46 PM XK should tell XK the subjects were “all clean”.